Infrastructure

Your technology, managed at the cloud level

We set up, secure, and manage the platforms your business runs on — hosting, Microsoft 365, Google Workspace, and everything in between. When you need boots on the ground, we connect you with a regional partner who's equipped to deliver.

Why cloud-first

On-prem served its purpose. The world moved on.

Servers in a closet, manual backups, software installed on every machine — that model worked when businesses had one office and ten employees. It doesn't scale, it's hard to secure, and it ties you to whoever set it up.

Cloud-first means your email, files, collaboration tools, and business applications live in platforms designed for security, uptime, and remote access. Your team works from anywhere. Your data is backed up automatically. And when someone leaves, their access is gone in minutes, not discovered months later.

Work from anywhere

Your team accesses everything they need from any device, any location.

Security built in

Enterprise-grade security policies, automatic updates, and centralized control.

Predictable costs

No surprise hardware failures. No emergency server replacements. Monthly per-user pricing.

Scales with you

Add users in minutes, not weeks. No capacity planning, no new hardware.

What we offer

Four pillars of managed infrastructure

How it works

We manage the cloud. Partners handle the ground.

We're not an MSP. We specialize in cloud-level infrastructure — the platforms, configurations, security policies, and licensing that run your business. When you need on-site support, hardware troubleshooting, or a dedicated help desk, we connect you with a vetted regional partner who's equipped for it.

What Telos One manages

  • Cloud platform setup and configuration
  • Security policies and compliance
  • License optimization and procurement
  • Migration planning and execution
  • Hosting and web infrastructure
  • Custom development and integrations
  • Backup strategy and disaster recovery
  • Quarterly reviews and recommendations

What MSP partners handle

  • On-site hardware support and visits
  • L1 help desk and password resets
  • Desktop and laptop troubleshooting
  • Printer and peripheral support
  • Local network troubleshooting
  • End-user training sessions
  • Physical security (cameras, access control)
  • Cabling and on-prem networking
Also included

Business communications

Modern phone systems, video conferencing, and unified messaging — all cloud-based. Replace legacy phone contracts and per-minute charges with a system that works on any device, from anywhere. Most businesses save 50-70% on phone costs alone.

Communications is bundled into our Procurement offering — we source, configure, and manage the whole thing.

Business line on any device — desk, laptop, mobile
Keep your existing phone numbers
Auto-attendants, call queues, voicemail-to-email
Video conferencing and team messaging
50-70% savings vs. legacy phone systems
Enterprise distribution partners

Enterprise pricing, business-grade support, volume discounts available to businesses of any size through our partnerships.

Let's take an honest look at what your technology actually needs.

99.9% uptime SLA
🇨🇦 Canadian data residency
24/7 monitoring included